Orders are processed 5 days a week, Monday through Friday, from 9 to 5 Arizona time. We try to get orders received by noon shipped out that same day – otherwise we’ll make every effort to get your order out the next business day if it is received after noon our time.
Orders are usually shipped within 48 business hours (2 days) via United States Postal Service Priority (USPS) Mail with Delivery Confirmation. You should receive your order within 3-4 business days.
If your order contains a “Concierge” product (special order) or back-order, your order will be shipped within 2 business days (48 hours) and the additional Concierge products or back-ordered items will be sent as soon as they arrive, at our expense. Your initial package will contain information which lists the “anticipated delay” of back-ordered or Concierge products.